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Ordering

Order Methods

  • Via e-mail (preferred)
  • Fax orders (preferred)

Purchase Order Form

What the purchase order must include:

  1. Company information
  2. -  Company name
    -  Customer account number
    -  Billing address
    -  Shipping address (no PO boxes)
    -  Attn of: contact name
    -  Purchasing contact name
    -  Engineering contact name
    -  Phone
    -  Fax

  3. Line item information
  4. -  Item number
    -  Quantity
    -  Quantity discount
    -  Description
    -  Unit price
    -  Line item price
    -  Sub total

  5. Shipping information
  6. -  Requested ship date
    -  Ok to ship early?
    -  Ok to ship partial?
    -  Blanket order info
    -  Handling
    -  Shipping method

Cancellation or Change of Order

  • Change to order prior to shipment accepted for "off the shelf" items only.
  • No cancellation of custom (special) orders will be accepted prepayment is non-refundable.

Order Confirmation

  • RISTEC will fax or e-mail an order confirmation if requested to do so.
  • Do not send confirming PO’s unless clearly & unmistakably marked as confirming.

Minimum Order Charge

  • There is a $25 minimum order charge regardless of item price.

Blanket Orders

  • Blanket orders are accepted for a period not to exceed 1 year.
  • Entire quantity covered in the blanket order must be received at end of blanket term.
  • Invoice and payment s will be based upon shipments.

Consignments

  • Products shipped for demonstration purposes must be ordered as normal products are ordered.
  • Specify in the order that the item is for consignment.
  • Items will be invoiced immediately following shipment with net 60 terms listing the item as consignment.
  • Item must be returned & received within 30 days of shipment / invoice.
  • Item must be returned in it's received condition or will be billed.
 

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